Please refer to the following policies carefully before making a purchase:

RETURNS : Due to the personalized of our products for each customer, we do not accept returns.

Incorrect address: Delivery that fail due to incorrect addresses will not be resent or refunded unless a fee is paid to correct the address.

Mistake order / Change of mind / No longer wish product: RETURNS OR REFUNDS ARE NOT ACCEPT.

Order modifications are permitted within 24 hours of email confirmation.

Product Arrived Damaged /Defective / Wrong item: REPLACEMENT OR REFUND

If you’re contacting us about a manufacturing defect, shipping error, or any other issue on our end, please attach a clear photo of the imperfection to your email.

Order not delivered: REPLACEMENT OR REFUND

If your item does not arrive within 30 days of purchase, please reach out to us for a complimentary replacement order or a full refund of your purchase. (Please be aware that this policy does not cover errors made by customers when providing incorrect shipping details on their order(s) or missed parcel deliveries.)

REPLACEMENT: We will ship a new item via standard shipping.

REFUNDS: The refund will be processed within 5 business days.

How to Request a Replacement/Refund:

  1. Take clear photos/videos of the product and the Order Label/Cover Package on a flat, well-lit surface.
  2. Email [email protected] attaching the photos, and providing relevant details.

We’ll respond within 24 hours, requesting further clarification if necessary.

Late or missing refunds

  1. If you haven’t received a refund yet, first check your bank account again.
  2. Then contact your credit card company, it may take some time before your refund is officially posted.
  3. Next, contact your bank. There is often some processing time before a refund is posted.
  4. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].


Address: 1793 Post RD Apt 2, Wells, ME 04090, United States
Phone: +1(909) 570-1273‬
Email: [email protected]